Conceptus Debt Collection Software
Developed in-house, Conceptus Debt Collection Software is a fully customizable solution able to incorporate the most complex policies and business rules. With Conceptus, the customer has a powerful tool for designing, executing, assessing and modifying debt management strategies.
What differentiates Conceptus Debt Collection Software from other collections systems and applications is that it has been developed by a leading collections agency and thus incorporates unique insight, know-how and experience.
Conceptus is offered either as Software as a Service (SaaS), addressing the needs of small offices of up to 20 workstations or as Software License Agreement (SLA) for larger organizations.
Features
- Lightweight Ajax based web interface minimizes the response time.
- Open and expandable software architecture: uses dynamic screens, user defined fields, additional user modules, etc.
- Fully Fledged security features (password encryption, user roles, data hiding, Stealth, audit log).
- Flexible workflow strategies for portfolio segmentation.
- Robust and distributed Infrastructure (easy to set a COB Plan, Minimal downtime).
- External Systems: Import and export from other databases (automated procedures).
- Dialer Integrated with Altitude UCI including custom dialing methodology.
- Real time monitoring tools for the supervisor of agent work.
- Multi segmentation capabilities; customized for effective monitoring and decision making.
- Bucket flow monitoring.
- Supports all delinquencies (early, medium, late, write off, legal etc.) and all products.
- Flexible and effective Reporting tool.
- Multilingual & multi currency.
- User friendly interface/design.
