Debt Management & Collection Services

With more than 20 years of experience and 1,000 specialized personnel, Mellon is a leading end-to-end debt management servicer currently managing more than 100 projects with a portfolio than exceeds 14 billion euros.

We combine extensive knowledge, dedicated human resources, agile IT infrastructure and world-class practices in distressed portfolio management to provide a complete solution to any receivables management requirements. We maximize recoveries and speed of collections respecting our customers’ reputation and their valuable customer relationships.

In addition to all of the country-specific legislations, Mellon adheres to the International standards ISO9001 and ISO27001 to ensure the highest level of quality and information security.


  • Delinquency management
    • Pre delinquent
    • Early – Medium
    • Late – Write offs
    • Aquired Portfolios
  • Operational and Financial Restructuring
  • Workout strategies
  • Litigation Process
  • Foreclosure actions

Market Analytics

  • Market Track record
  • NPL Performance insight
  • Portfolio Assessment
  • Pricing Advisory


  • Operational & SLA Reporting
  • Reporting on demand
  • Management Reports
  • Investor Reports

Complementary Services

  • Due Diligence
  • Insolvency process
  • Liquidation process
  • Collateral assessment and classification
  • REOs evaluation and repositioning strategies
  • Management of judicial procedures & documentation
  • Specific legal support for litigious cases in the recovery process