Evolve into a more service-driven and profitable business model, while effectively tackling the additional demands on your banking operations and infrastructures.
Optimize the customer value-chain, from new customer acquisition, to cross-selling and up-selling to existing policy holders, up to the collection of premiums.
Enhance customer experience and life-time value, from new customer acquisition to increasing existing customer profitability.
Boost your revenues and profitability, by decreasing customer churn, delivering better customer services and gaining sustainable advantage.
Improve employee productivity and customer service, by optimizing your front-end and back-end processes and infrastructures.
Job Description Provides technical expertise in developing solutions and supporting issues from customers and internal test teams for Mellon Romania Contact Center o...
Subscribe to our Newsletter Get the latest news & insights of Mellon Group of Companies first in your inbox!A recent UBS research showed that online banking has overtaken in-branch transactio...
From FMCGs to financial services, and from telecom to retail, digital is penetratin...